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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lynn Sims

Lynn Sims

October 24, 2024

5  out of  5
rating by Lynn Sims
"They are the best for affordable whole life insurance. They did not try to charge me a fortune like the other companies."
We responded:
"Hi Lynn. Thank you for your 5-star review and feedback. Hearing that you think that the Malinda Mims State Farm team is the BEST for affordable life insurance is the greatest compliment we've received in a long time! Thank you for allowing us to serve you. If you need anything else, call, click or stop in."
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Rick Stratton

October 3, 2024

5  out of  5
rating by Rick Stratton
"The Malinda Mims agency is the best for car, home & life insurance. The team really took the time to answer my questions and give me the best price."
We responded:
"Hi Rick. Thank you for sharing your positive experience with the Malinda Mims State Farm agency! It's great to hear that the team provided excellent customer service by taking the time to answer your questions and find the best insurance coverage for your car, home, and life. Whenever you have any questions or need assistance, feel free to ask!"
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Dorothy Martin

June 17, 2024

5  out of  5
rating by Dorothy Martin
"Getting my new auto and renters insurance with State Farm Agent Malinda Mims was a breeze. Great rates. Very professional and courteous. They went above and beyond to make the process quick and easy. I highly recommend them. Thank you so much."
We responded:
"Hi Dorothy. Thank you so much for your feedback, 5-star review and for highly recommending Malinda Mims State Farm agency! The team and I look forward to providing you with exceptional service every time. Welcome to the family!"
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Kelsey Jordan

March 20, 2024

5  out of  5
rating by Kelsey Jordan
"What a great office! I cannot say enough about how friendly and helpful their staff is! Keep up the good work everyone! :)"
We responded:
"Hi Kelsey. Thank you so much for your kind words and 5-star review! Welcome to the Malinda Mims State Farm Novi family. The team loves you too. Stop by the office anytime. "
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Devin Harvey

March 15, 2024

5  out of  5
rating by Devin Harvey
"Agency was friendly and understanding of my concerns. They helped me to get my policy transferred over to them in a timely manner, and they are prompt at responding via email. **MIND BLOWN."
We responded:
"Hi Devin. I'm so happy that the prompt service that you received my the team here at Malinda Mims State Farm Insurance Agency was mind-blowing. If you need anything service call, click or come by. :)"
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Aaron M

January 12, 2024

5  out of  5
rating by Aaron M
"Jolinda Mims was the agent assisting with my insurance needs. She was very patient with me over the phone, and ensured that she took care of all of my needs. My initial experience interfacing with this local insurance agent has been a positive one so far. I understand that the prices will go up within 6 months; so, definitely will be keeping an eye on that. I'm starting this as an an on-going review of my experience with this local insurance agent and the quality of insurance they provide for their patrons. Stay tuned..."
We responded:
"Hi Aaron. Thank you for trusting the Malinda Mims State Farm Insurance Agency to provide your insurance needs. We appreciate your feedback. We don't control the rates, but we can customize your coverages to meet your specific needs and create a personal price plan for you. Looking forward to providing you with good neighbor service for years to come!"
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DL Creations

January 9, 2024

4  out of  5
rating by DL Creations
"Kudos to Malinda Mims Agency for finding the refund for overpayment, great way to start your day. Refund coming!"
We responded:
"Thank so much for your feedback and review, and thank you for trusting Malinda Mims State Farm Agency with your car and home insurance needs. We strive to provide you with personal and prompt service. :)"
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Jay Jay

November 16, 2023

5  out of  5
rating by Jay Jay
"Best service ever from Julia, she did an awesome job. Super fast gave me the best quotes."
We responded:
"Thank you so much for giving us a 5-star review and for your awesome feedback about Julia! I'm glad she was able to give you super fast service and the best quotes! Thank you for choosing Malinda Mims State Farm. :)"
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Sonja L

October 6, 2023

5  out of  5
rating by Sonja L
"Ms. Malinda Mims is an exceptional agent. She is extremely helpful, resourceful and efficient a great experience overall!!!"
We responded:
"Why, thank you for saying that I'm an exceptional agent, Sonja! It was a joy and my pleasure meeting with you guys about your homeowners and other insurance questions. If you need anything else, the Malinda Mims State Farm team is at your service. Thanks again!"
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Harold Hill

October 3, 2023

5  out of  5
rating by Harold Hill
"Jolie was Great, getting my new policies to me in a timely complete fashion."
We responded:
"Thanks so much, Harold! Jolie really appreciates you giving her a 5-star review and says that helping you with your new car insurance was her pleasure! We're so happy that your family is a part of our Malinda Mims State Farm family. You guys are the best. "
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Lou Red

September 28, 2023

5  out of  5
rating by Lou Red
"I recently needed a copy of my declaration page for my renter's insurance, I called and it was emailed within 5 minutes by Jolinda. I so appreciate prompt, professional and good customer service and that what Malinda Mims and staff provide."
We responded:
"Hi Lou. Thank you so much for this 5-star review and for your awesome feedback about Jolinda! She does work hard to provide prompt, professional and great customer service. We appreciate you entrusting us to provide your auto and homeowners insurance needs. Let us know if you need anything else. :)"
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Brie Osborne

September 27, 2023

5  out of  5
rating by Brie Osborne
"I was I need of help with my auto insurance. Spoke with Jolinda and she went over a beyond to help me sort my coverage out with clear explanation. Jolinda has great customer service and for that I will continue my coverage through her office. Thank you Mrs Melinda for having such an excellent staff member"
We responded:
"Hi Brie. Thank you so much for sharing that Jolinda went above and beyond to help you with your auto insurance and explained your coverages! We love having you in our Malinda Mims State Farm family! So glad that you decided to stay with us. :) If you need anything else, give us a call. "
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Michelle Mcclain

September 15, 2023

1  out of  5
rating by Michelle Mcclain
"I am disappointed that after years of being a loyal paying customer the care and service I received was very undesirable and followed up with a lot of excuses and no apology."
We responded:
"Please accept my apologies about the miscommunication. "
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Dana Cooper

July 19, 2023

5  out of  5
rating by Dana Cooper
"I’ve had a great experience working with Malinda. She’s very nice, personable, professional and knowledgeable. Her office space and staff felt warm and welcoming!"
We responded:
"Dana, thank you so much for this review! I am pleased that you found the office space and staff warm and welcoming at Malinda Mimes State Farm, because your comfort is my goal. Hope to see you soon! "
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Kevon King

June 27, 2023

5  out of  5
rating by Kevon King
"Very professional east to work with"
We responded:
"Hi Kevon, thank you so much for giving us a 5-star Google Review! I'm so happy that you've joined the Malinda Mims State Farm family and allowing us to help you with your auto insurance needs. Let us know if you need anything else. "
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Thrityseven Customtoys

May 19, 2023

5  out of  5
rating by Thrityseven Customtoys
"I always have the pleasure of conducting State farm insurance business with Miss Sydney. Not only is she professional and knowledgeable but she's extremely friendly and accommodating and I ask for her every time because she is by far the greatest State farm experience I've had in my almost four decades of being with the company. State farm Nationwide could learn from the example this wonderful young woman sets. I simply can't say enough great things about her."
We responded:
"I am overjoyed that your experience with Malinda Mims State Farm is "by far the greatest State Farm experience" you've had in your almost four decades of being with the company because of Sydney's knowledge, professionalism, friendly and accommodating manner. I wish I could print your review on a banner and fly it over all of Michigan! Thank you for entrusting us to insure your valuables. Sydney and the rest of us appreciate your 5-star review and your trust. "
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Adit Shah

May 19, 2023

5  out of  5
rating by Adit Shah
"Sydney was quick in helping out ! They got the best rate with lot of savings"
We responded:
"Hi Adit. Thank you so much for your 5-star review and feedback about Sydney. She is quick and helpful. :) I'm happy that Malinda Mims State Farm has been able to get you the best rate and lots of savings on your auto and homeowners' insurance! If you need anything, give us a call. "
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Jun Heo

May 12, 2023

5  out of  5
rating by Jun Heo
"Really helpful agents! 👍"
We responded:
"Hi Jun. It's our pleasure! Thank you for choosing Malinda Mims State Farm for your car and home insurance needs. Welcome to the family. :)"
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Soham Patil

May 11, 2023

5  out of  5
rating by Soham Patil
"Thanks a lot Sydney for quickly responding to my Auto Insurance request. Appreciate your proactiveness in sending all the details in order to get the insurance documents in time!"
We responded:
"Hi Soham. Sydney is awesome! Thanks so much for your feedback, this 5-star review, and a special thank you for choosing Malinda Mims State Farm for you auto insurance needs. "
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777 Honey

May 4, 2023

5  out of  5
rating by 777 Honey
"Great experience. Excellent help. Perfect with State Farm."
We responded:
"Thank you for your feedback and 5-star review! Your Malinda Mims State Farm Team will try to make sure you have a great experience every time. "
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James Paynes

April 22, 2023

5  out of  5
rating by James Paynes
"Malinda the first time I met you I knew that you where going to be my person. Know matter what problems I may have with State Farms billing department and I do. You know just what to say to keep me calm. I hate that you have to take the brunt of our anger because the billing department is so insufficient with their bill when we as policy holders should be able to talk to them directly. I was just about to look for another Insurance Company like many others I know have but because of you! I thank you for your time, patience, dedication and your fast response. State Farm has a treasure in you. I thank you again for being my state Farm Agent."
We responded:
"Hi James. I know that this is really for Jolinda not Malinda, because Jolinda is definitely YOUR PERSON. She works hard to provide you with remarkable service every time. The whole Malinda Mims State Farm team loves you and we're so glad that you're a member of our State Farm family! Thank you for your business, your trust, your heartfelt words about Jolie and for the 5-star review. "
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David Parvu

April 19, 2023

5  out of  5
rating by David Parvu
"The staff at Malinda Mims are very friendly and helpful, Just left a company I was with for 30 some years. State Farm beat there prices hands down. A+ so far."
We responded:
"Hi David, thank you for taking the time to leave a kind review and for choosing the Malinda Mims State Farm Agency! We are very pleased to learn you are having a great, positive experience with us. We thank you for putting your trust in our agency. Thanks for choosing State Farm! :)"
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Shaojun Tian

April 14, 2023

5  out of  5
rating by Shaojun Tian
"Very nice office and fast process !"
We responded:
"Hi Shaojun, thank you for choosing the Malinda Mims State Farm Agency! We are beyond pleased to know you had a positive experience in our office and with our staff. Here at the Malinda Mims Agency, we always strive to better our customers' experiences. :)"
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Zei Amhaz

March 30, 2023

5  out of  5
rating by Zei Amhaz
"Jolinda is absolutely amazing! Super kind, helpful, and cheerful. Service is always great."
We responded:
"Hi Zei, thank you for choosing the Malinda Mims State Farm Agency! We are pleased to learn you had a positive experience with Jolinda and the team!"
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jeremiah whitttington

March 29, 2023

5  out of  5
rating by jeremiah whitttington
"Excellent review and policy updates for my retirement and mileage reduction Eric, jolinda, Mims concurred"
We responded:
"Hi Jeremiah, we appreciate the time you took to leave your kind review. We are ecstatic to learn that you are pleased with how we serviced you! Here at the Malinda Mims State Farm Agency we are always striving to exceed our customers' expectations. Thank you for choosing State Farm for your Retirement policy needs! "