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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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T Shorter

May 20, 2026

5  out of  5
rating by T Shorter
"I called the agency to inquire about life insurance and Bettina picked up the phone and was a breath of fresh air. She listened and understood my needs. She gave me options so that I was able to make the best decision for myself. Any question I had she was able to answer them and even gave examples to better help me understand. Very nice, and kind I recommend her to everyone!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Teenie Foster

May 20, 2026

5  out of  5
rating by Teenie Foster
"I called for a quote and Bettina was wonderful. She helped me understand each coverage. I explained to her what I was looking for and what I wanted and she listened and took time to understand my needs. She has wonderful patience and great customer service."
We responded:
"Thanks so much for the fantastic review and 5-star rating, Teenie! We are so glad you had a positive experience with Bettina here on State Farm Agent Malinda Mims’s Team. Your satisfaction is important to us! "
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ferda babes

May 19, 2026

5  out of  5
rating by ferda babes
"Today I spoke with Caroline (I hope I got the spelling correct) regarding auto insurance issues. She was great! Very professional, patient, and very clear with the information that I needed. My Mom specifically chose this office to handle her insurance needs because of the staff here, and I am 100% concur! You guys are awesome!"
We responded:
"Wow, thank you for the 5-star review, ferda! We deeply appreciate your support and Karolyn appreciates your feedback! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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SAYORA

May 19, 2026

5  out of  5
rating by SAYORA
"Bettina is wonderful, knowledgeable, helpful, and friendly. The best agent there is!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that Bettina met your expectations! "
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Walter Watt

May 19, 2026

5  out of  5
rating by Walter Watt
"I have had two unfortunate situations within one year. My daughter had a car accident while away at college in Louisiana, and I had an unfortunate home fire. I am so thankful for the professional advice and recommendation for all the correct coverage provided to me by Malinda and her State Farm staff. Ms. Mims went over and above what was necessary to ensure that my young daughter, who was terrified when she had that accident, was safe and taken good care of. She ensured her that everything was going to be okay, provided her with the proper information to secure a rental car and body shops in the area for repair work. I won’t even go into how GREAT she and her staff were with helping me with my fire claim, they checked on me so much I told her not to call me anymore, I’ll call her if something goes wrong. I truly appreciate all the hard work and consideration given during such emotional and difficult times. MALINDA MIMMS, STATE FARM AGENT, YOU ARE THE BEST! I wish i could give you 10 stars!"
We responded:
"Walter, thank you for your kind, heartfelt review. We care about you guys and try to help when you have claims. It's nice to be appreciated also. State Farm Agent Malinda Mims and the Team"
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Jens Globig

March 25, 2026

5  out of  5
rating by Jens Globig
"Great team, awesome support and really fast response! Keep up 👍"
We responded:
"We appreciate your review, Jens. We are so happy that you had such a wonderful experience with State Farm Agent Malinda Mims’s Team here in Novi ! "
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Khalif Chambers

March 23, 2026

5  out of  5
rating by Khalif Chambers
"Bettina was very helpful"
We responded:
"Thank you for your feedback and great review! We are thrilled to hear you are having a remarkable customer experience with State Farm Agent Malinda Mims’s Team here in Novi.  "
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Todd Bootz

March 18, 2026

5  out of  5
rating by Todd Bootz
"Bettina is helpful anytime I have a question. I never had to worry about her getting back to me. She is a great asset to State Farm."
We responded:
"Thanks for the 5-stars! We appreciate you and your feedback and support here on State Farm Agent Malinda Mims’s Team. "
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Valerie McCaskill

March 17, 2026

5  out of  5
rating by Valerie McCaskill
"Thank you Malinda Mims and your Insurance Specialist, Paul, for an extremely remarkable experience regarding my new insurance policies with State Farm! I previously had AAA which was extremely expensive for the policies I had, and Paul directed me in the right direction with the right results and responses! Paul upholds the highest standard for customer satisfaction and service! Thank you for being an asset to my livelihood and your team, Paul! Continue to be your truest self as it has been proven to make a great difference in the community and in your career! Thank you so much Malinda Mims, Paul, and team!"
We responded:
"Thank you for the fantastic review, Valerie! We are always here to help with your insurance needs here in Novi . "
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thanigainesan punithavelu

March 5, 2026

5  out of  5
rating by thanigainesan punithavelu
"I truly appreciate your wonderful support."
We responded:
"Thanks for the 5-star review! We are thrilled to hear you had a wonderful experience with State Farm Agent Malinda Mims’s Team here in Novi. Take care."
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Stacy Bielskis

March 2, 2026

5  out of  5
rating by Stacy Bielskis
"This review is for Eric! He's always amazing to work with. He's knowledgeable, helpful and patient. He always has a positive attitude and will take great care of you."
We responded:
"Thanks so much for the amazing review, Stacy! Eric is the best! We really appreciate your support at the agency. If you ever have any questions or need insurance assistance in the future, we are just a call or click away!"
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Sonye Rasool

February 2, 2026

5  out of  5
rating by Sonye Rasool
"I had a great experience working with my insurance specialist on my life insurance policy. She was extremely knowledgeable, patient, and took the time to understand my future goals and current finances. She explained all of my options clearly and helped me choose the best policy for long-term security and peace of mind. I truly felt supported throughout the entire process and would highly recommend her to anyone looking for guidance and honesty when it comes to life insurance."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Amos Oden III

January 22, 2026

5  out of  5
rating by Amos Oden III
"Bettina was joyful knowledgeable and kind very good communication got a new lifetime agent"
We responded:
"Thanks so much for the amazing review, Amos! We really appreciate your support here in Novi . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Malinda Mims’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Novi . "
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Pamela Harris-Hawthorne

January 13, 2026

5  out of  5
rating by Pamela Harris-Hawthorne
"I absolutely love my insurance provider State Farm with Malinda Mims because they take time to help me fill out forms . They also treat me like a real person."
We responded:
"Thank you for your kind review of State Farm Agent Malinda Mims’s Team. We appreciate it! Thank you for the amazing review, Pamela! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Javad Navaei

December 23, 2025

5  out of  5
rating by Javad Navaei
"Great experience and wonderful service!"
We responded:
"Thank you for the 5-star review! We appreciate you and are here when you need us. Welcome to the family."
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Jania McCorkle

December 17, 2025

5  out of  5
rating by Jania McCorkle
"Extraordinary service from Paul! My mother and I had been shopping around for quite sometime. Every time we would settle on something the price was never what was initially quoted. I explained this to Paul and he got right to work, providing accurate quotes for what my mother and I needed. Huge thank you to Paul for his wonderful customer service and professionalism. The agency has gained long time customers!"
We responded:
"Hi Jania, Thank you very much for your helpful feedback and 5-star Google Review! Paul is great with personal pricing and customer service. Welcome to Malinda Mims State Farm family! We look forward to being together for the long haul. "
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Michael White

December 2, 2025

5  out of  5
rating by Michael White
"I just want to give a big thank you to Paul Stewart for doing an excellent job helping me with my insurance policy. I’m grateful to be a part of State Farm! 👍"
We responded:
"Michael, State Farm is grateful for you too. Thanks for sharing about your great price and excellent service from Paul. That’s our goal. Call, text, email or stop by if you need anything!"
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Wayne Clark

November 20, 2025

5  out of  5
rating by Wayne Clark
"Bettina Wilson is very experienced in the product she's willing to provide you with. She goes out of her way to not only make the customer feel comfortable, but who they encounter along they're journey. Beautiful smile, laughter, and over all an enjoyable experience. I wish more customer service personnel was like her or can you clone her and distribute her in other places... She a "REAL KEEPER", don't blink you might miss her. My ever agent....."
We responded:
"Wayne, I agree with everything you said about Bettina. Thank you so much for your feedback. We are thankful for policy owners like you! "
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Antonio Hill

November 19, 2025

5  out of  5
rating by Antonio Hill
"Wonderful Service from Bettina Wilson - State Farm Insurance I had an excellent experience working with Bettina Wilson for Life Insurance She was professional, knowledgeable, I highly recommend Bettina Wilson to anyone seeking a reliable and trustworthy insurance agent. Thank You very much"
We responded:
"Thanks Antonio! We appreciate your feedback and 5-star review. If you need anything, let Bettina or one of our other licensed agents know. Welcome to your new State Farm family."
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Dj Big Rob Marks

October 27, 2025

5  out of  5
rating by Dj Big Rob Marks
"⭐️⭐️⭐️⭐️⭐️ Exceptional Service from Bettina Wilson – State Farm Insurance I had an excellent experience working with Bettina Wilson for both my auto and homeowners insurance. She was professional, knowledgeable, and attentive to my needs throughout the process. Bettina provided competitive rates and took the time to explain all coverage options clearly, ensuring I understood every detail. Her commitment to customer service and finding the best value truly sets her apart. I highly recommend Bettina Wilson to anyone seeking a reliable and trustworthy insurance agent."
We responded:
"Thank you so much Rob! Bettina thanks you also. Welcome to Malinda Mims State Farm family! "
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Adrian Myers

August 19, 2025

5  out of  5
rating by Adrian Myers
"Paul was a great help he helped me understand all the details of my insurance & helped me on what I was confused on would recommend him to all family & friends"
We responded:
"Adrian, thank you very much for this 5-star review and your feedback. Paul thanks you too. We look forward to helping you, your family and friends with your car, home and life insurance needs! "
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hailey Moore

August 19, 2025

5  out of  5
rating by hailey Moore
"Paul was extremely helpful and efficient! I told him what I was looking for and he sent me quotes right away also made things as easy as possible for me. I was not satisfied with the last State Farm office I was with so I requested a transfer to Malinda Mims office and I am very happy with my decision. Great job Paul!"
We responded:
"Hi Hailey, Thanks so much for sharing your feedback and for this awesome 5-star review! Paul thanks you as well and we are here whenever you need us. Keep in touch."
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Kumar

June 6, 2025

5  out of  5
rating by Kumar
"Worked with Patricia and Malinda. The team is very responsive and fulfilled our requirements. We appreciate their support and service."
We responded:
"Hi Kumar. Thank you for your kind words and feedback about Patricia! Thank you for partnering with us to meet your business insurance needs. Your satisfaction is our top priority, and we’re here to assist you anytime you need. We appreciate your business with Malinda Mims, State Farm!"
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Baydaa Hadaya

June 5, 2025

5  out of  5
rating by Baydaa Hadaya
"Very good"
We responded:
"Hi Baydaa. Thank you for the 5-star review! We think you're awesome too. "
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Alton White Sr

April 5, 2025

5  out of  5
rating by Alton White Sr
"Mindy is awesome. She helped to get the best life insurance and my annuity for my needs. I highly recommend State Farm~ Malinda Mims agency."
We responded:
"Hi Alton, Thank you so much for your kind words! We’re thrilled to hear that Mindy was able to assist you in finding the best life insurance and annuity options for your needs. Our team at Malinda Mims Agency is dedicated to providing personalized service, and it's wonderful to know that you are pleased. We truly appreciate your recommendation and look forward to helping you again in the future! Best regards, Malinda Mims Agency Team"