State Farm® Insurance Agent Malinda Mims

"Do not use this Statefarm agent:
unable to notice client for policy change or cancellation;
unable to align client's need;
different agent have different answer in the same office;
arrogance rude at response and not taking responsibility when issue happened."

"The staff are super nice and exceptionally knowledgable!"

"Bettina Wilson is the best. Her expertise in the insurance business made my experience easy. She was very patient with me and showed compassion toward me. Thanks Bettina for giving me options and letting me choose what would work out for me. She deserve a raise."

"I usually rarely write reviews but I had a one of best experiences with insurance agent , her name is Bettina. She was great and wet helpful. This is why I’ve been with State Farm for the past 33 years"

"LOVE the support from Bettina today! She was extremely kind, helpful answering my questions, researching unusual information that i needed. She thoroughly and patiently explained that info and she was very timely in getting back to me with info and docs! Bettina addressed ALL my needs exceptionally! So glad shes part of the MMSF team! Thank you Bettina and SF for covering me!"

"I had an excellent experience with Melinda Mimms State Farm, and I especially want to recognize Agent Eric for his outstanding customer service. Eric was professional, knowledgeable, patient, and genuinely took the time to make sure I understood my coverage and options.

It’s refreshing to work with someone who truly cares about his clients and goes above and beyond to help. He made the entire process easy and stress-free, and I never felt rushed or pressured.

I highly recommend Melinda Mimms State Farm to anyone looking for an insurance agency they can trust. If you have the opportunity to work with Eric, you’re in great hands!"

"Bettina was so knowledgeable, friendly , & so helpful working with helping me with my Insurance plan. Bettina is a great
Asset to your company. Thank-you"

"She was absolutely amazing! Helped me get on insurance in no time! Truly amazing! I highly recommend her"

"Bettina was very helpful and professional and gave me several quotes and explained everything in detail with me and made me feel comfortable with going to State farm for my insurance needs. Would 100% recommend Bettina to anyone looking for insurance or just general quotes and questions."

"Working with Bettina was a breeze. She was polite, personable and very patient! Bettina was very communicative and provided clear answers to all my questions. Thanks so much Bettina!"

"Malinda took care of my insurance making it very affordable for me. Great person!"

"Staff is always courteous and provides multiple solutions for helping."

"Bettina is amazing! Pure delight every time I speak with her! Always so helpful and you can tell just a genuine, kind & knowledgeable person!"

"I highly recommend Malinda at State Farm! After my accident, her team handled everything quickly and made the entire process so much less stressful. State Farm was responsive, caring, and kept me informed every step of the way. They truly took great care of me and made sure my claim was handled efficiently. I’m very grateful for their excellent customer service and support. If you’re looking for an insurance company that really shows up when you need them, State Farm is a great choice! Thank you Malinda for all that you do"

"The service was accurate, fast and it was a pleasure doing business with this company."

"I haven't sat down in person with an agent in years and my experience today reminded me of how truly wonderful an experience that can be. I think we forget with all the ways to access services online what we are missing from human interaction. Bettina Wilson reminded me of that today with her hospitable friendly demeanor. She took care of me quickly and efficiently and I left feeling like I had made a new friend. 💗"

"Service is excellent and everyone is always nice. Very nice lady with a very friendly personality"

"Bettina was very helpful and efficient in getting auto insurance secured for my vehicle purchase. She was very responsive and patient with the many questions I had. She made the process very easy to complete! Great customer experience!"

"I had an amazing experience working with my insurance agent Bettina. From start to finish, she was professional, knowledgeable, patient, and truly cared about helping me find the best coverage for my needs. She took the time to explain everything clearly, answered all of my questions, and made the entire process smooth and stress-free.

Excellent customer service is hard to find these days, but she went above and beyond to make sure I was taken care of. I highly recommend them to anyone looking for an honest, dependable, and hardworking insurance agent. Thank you again for such outstanding service!"

"Was a very complicated Problem Bettina handled oh in a very Professional."

"I called the agency to inquire about life insurance and Bettina picked up the phone and was a breath of fresh air. She listened and understood my needs. She gave me options so that I was able to make the best decision for myself. Any question I had she was able to answer them and even gave examples to better help me understand. Very nice, and kind I recommend her to everyone!"

"I called for a quote and Bettina was wonderful. She helped me understand each coverage. I explained to her what I was looking for and what I wanted and she listened and took time to understand my needs. She has wonderful patience and great customer service."

"Today I spoke with Caroline (I hope I got the spelling correct) regarding auto insurance issues. She was great! Very professional, patient, and very clear with the information that I needed. My Mom specifically chose this office to handle her insurance needs because of the staff here, and I am 100% concur! You guys are awesome!"

"Bettina is wonderful, knowledgeable, helpful, and friendly. The best agent there is!!"

"I have had two unfortunate situations within one year. My daughter had a car accident while away at college in Louisiana, and I had an unfortunate home fire.

I am so thankful for the professional advice and recommendation for all the correct coverage provided to me by Malinda and her State Farm staff. Ms. Mims went over and above what was necessary to ensure that my young daughter, who was terrified when she had that accident, was safe and taken good care of. She ensured her that everything was going to be okay, provided her with the proper information to secure a rental car and body shops in the area for repair work. I won’t even go into how GREAT she and her staff were with helping me with my fire claim, they checked on me so much I told her not to call me anymore, I’ll call her if something goes wrong.

I truly appreciate all the hard work and consideration given during such emotional and difficult times. MALINDA MIMMS, STATE FARM AGENT, YOU ARE THE BEST! I wish i could give you 10 stars!"